Billing Terms and Conditions

Fraud Prevention

Coza Collective reserves the right to cancel or hold any order that appears to be fraudulent or unauthorized.

Additional verification may be required for certain transactions.

If you encounter any issues, please contact us at info@cozacollective.com so we can assist you.

Billing Terms & Conditions

Last Updated: April 18, 2026

This Billing Terms & Conditions document explains the payment and billing practices for Coza Collective.

1. Accepted Payment Methods

At Coza Collective, we offer secure and convenient payment options to ensure a smooth checkout experience.

We accept:

  • Credit & Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Afterpay (where available)

  • Apple Pay & Google Pay

  • Bank Transfers (bulk orders only — contact us for details)

All transactions are processed in United States Dollars (USD).

2. Payment Processing

  • Payment must be completed at the time of purchase.

  • Orders are processed and shipped only after full payment is received.

  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices are listed in USD.

  • Prices may change at any time without prior notice.

  • Taxes, shipping fees, and any additional charges are calculated at checkout.

4. Secure Payment Processing

We use SSL encryption and trusted payment providers to protect your personal and payment information.

Coza Collective does not store or have access to your full payment details.

5. Refunds & Chargebacks

  • Refunds are processed in accordance with our Refund & Return Policy.

  • Unauthorized or fraudulent chargebacks will be reviewed and disputed.

  • For billing concerns, contact us first at info@cozacollective.com for assistance.

6. Fraud Prevention

Coza Collective reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.

Additional verification may be required for certain transactions.

7. Changes to This Policy

We may update this policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.

By continuing to use our website, you agree to the updated terms.

8. Contact Information

Store Name: Coza Collective
Address: 500 E 27th St, Long Beach, California 90806, United States
Email: info@cozacollective.com
Phone: +1 (562) 281-1942

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (PST)

Response Time:
We aim to respond within 1–2 business days.